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Home » Technical Support

Technical Support

Mast has always believed that high quality product technical support is vital for developing  long term customer relationships.

Mast’s Product Management Team backed by Scientists in our R & D Department therefore provide a comprehensive service to answer any technical queries or problems customers may encounter. Their aim is to provide rapid solutions to get customers back on track.

If you have any technical query or problem with any product supplied by Mast please contact the Product Management Team by clicking on the attached link or as follows:

By E-mail: mast@mast-diagnostica.de
By Tel: + 49 4533 2007-0
By Fax: + 49 4533 2007-68

Please click here for a .PDF list of the IVD symbols

Please click here for our Decontamination Certificate

IFUs for Non Mast manufactured products:

Whilst Mast makes every effort to ensure the most current IFUs are available via the website, this cannot be guaranteed for products which are not manufactured by Mast. Accordingly, end users are strongly advised to refer to the manufacturer's IFU supplied with the product, on purchase.

 

 

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